{"id":5736,"date":"2022-03-08T18:44:51","date_gmt":"2022-03-08T17:44:51","guid":{"rendered":"https:\/\/jarchaespanol.es\/general-conditions-of-sale\/"},"modified":"2026-04-21T14:58:44","modified_gmt":"2026-04-21T12:58:44","slug":"general-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/jarchaespanol.com\/en\/general-conditions-of-sale\/","title":{"rendered":"General conditions of sale"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<\/p>\n<h2><span style=\"color: #882437;\"><b>1. Online Spanish and In-person Spanish<\/b><\/span><\/h2>\n<p>&nbsp;<\/p>\n<h3><strong>1.1. Class Acquisition<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">It is recommended to take the online<\/span><b> level test<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> found at the end of each teaching modality to determine the appropriate learning level for the student.<br \/>\n<\/span><\/span>Check your Spanish level here:<br \/>\n<a class=\"btn btn-jarcha\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLScMyzM92U1yRd7pyrAY6iNldme-eUzGKpzMkl9ZJUN072zVHw\/viewform?usp=sf_link\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"><i class=\"vc_btn3-icon fas fa-user-graduate\"><\/i> A1 <\/span><\/a> <a class=\"btn btn-jarcha\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSctisEsdQt-A4UJe0KuWHLCDoTzLtXFWelAQNoauRGeyPcSUg\/viewform?usp=sf_link\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"><i class=\"vc_btn3-icon fas fa-user-graduate\"><\/i> A2 <\/span><\/a> <a class=\"btn btn-jarcha\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdNGeGMzvjiXYDQWm0ySq6zpqES6g3MFOjMnaYxYUgCeI3M7A\/viewform?usp=sf_link\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"><i class=\"vc_btn3-icon fas fa-user-graduate\"><\/i> B1 <\/span><\/a> <a class=\"btn btn-jarcha\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSfHj2JP1zE2D1FUPS_FbH0zTUNzAJ1CEopeBKifrEwm5nMmsw\/viewform?usp=sf_link\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"><i class=\"vc_btn3-icon fas fa-user-graduate\"><\/i> B2 <\/span><\/a> <a class=\"btn btn-jarcha\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSeUgWtLVaOwNh7sbMlg0a7C-zQG3OhJkbzS22VtItOdw6IVCQ\/viewform?usp=sf_link\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"><i class=\"vc_btn3-icon fas fa-user-graduate\"><\/i> C1 <\/span><\/a> <a class=\"btn btn-jarcha\" style=\"margin-bottom: 5px;\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLScMlqLbAih6VOcu6jaiNdpp6wh9zkimMY9El8kqYbHZaRVInw\/viewform?usp=sf_link\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"><i class=\"vc_btn3-icon fas fa-user-graduate\"><\/i> C2 <\/span><\/a><\/li>\n<li><span style=\"font-weight: 400;\">Classes, both online and in-person, must be managed <\/span><b>at least 24 hours before <\/b><span style=\"font-weight: 400;\">the first session through our website. Those not processed within this timeframe will not be scheduled on the calendar.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">When booking their classes, students should consider the availability of schedules by consulting the <\/span><b>class calendar<\/b><span style=\"font-weight: 400;\"> and the <\/span><b>non-teaching days calendar,<\/b><span style=\"font-weight: 400;\"> accessible on our website.<\/span><\/li>\n<li><b>After completing the payment<\/b>, the student will receive a <b>link<\/b> to access their <b>online<\/b> <b>classes.<\/b> For <b>in-person classes,<\/b> the student will receive a confirmation email with all the necessary information.<\/li>\n<li><span style=\"font-weight: 400;\">Classes are not transferable to other people.<\/span><\/li>\n<li>Prices include manuals and printed teaching materials, as well as in Word, JPG, and PDF formats and multimedia content.<\/li>\n<\/ul>\n<p>Note: In Spanish online &#8211; Monthly themed sessions, the student must make a reservation <strong>at least one week in advance<\/strong>, indicating the <strong>level<\/strong> and the <strong>topic<\/strong> of the discussion in the provided fields.<\/p>\n<h4><strong>1.1.1. Change from in-person to online modality<\/strong><\/h4>\n<p>A student who has previously purchased an in-person class may request to change the modality to online at least 48 hours in advance, by sending a request via email. Jarcha Espa\u00f1ol may authorize the change, provided it is communicated within the established timeframe. In this case, the price paid for the in-person class will remain unchanged, as the change of modality does not entail a modification of the contracted rate.<br \/>If the student requests the change on the same day of the session, due to personal reasons or mild indisposition, the change will only be accepted if it is feasible for the center. Under no circumstances will any adjustment or refund be made, since in-person classes involve prior preparation including physical materials, room setup, and teaching organization.<br \/>By purchasing in-person classes, the student agrees to receive them in that modality. For greater flexibility, it is recommended to purchase individual classes, choosing the modality and schedule according to convenience.<\/p>\n<h3><b>1.2. Payment Method<\/b><\/h3>\n<p>The student may purchase up to a <strong>maximum of 6 classes<\/strong> at a time, and use them at their convenience, within a maximum period of <strong>2 months<\/strong> from the time of purchase and according to the class schedule. If the student does not use all the hours within this period, the remaining hours will be considered delivered and will not be refunded.<\/p>\n<h3><b>1.3. Adjustment for CPI<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The prices of classes will be subject to an annual adjustment based on the Consumer Price Index (CPI). This adjustment will be applied at the beginning of each year and will be notified at least 30 days in advance.<\/span><\/p>\n<h3 id=\"cancel\"><b>1.4. Cancellation, Refund, and Recovery Policy<\/b><\/h3>\n<p>&nbsp;<\/p>\n<h4><b>1.4.1. Cancellation and Refund<\/b><\/h4>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">In case of class cancellations, refunds will only be issued if the cancellation is made within a maximum of <strong>48 hours<\/strong> from the time of purchase.<br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\">No refunds will be made for unused classes, regardless of the reason. Otherwise, they can be recovered as long as the conditions indicated in the <\/span><span style=\"color: #882437;\"><b>Recovery <\/b><\/span><span style=\"font-weight: 400;\">section are met.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Unused single classes within a maximum period of <\/span><b>3 months from the date of purchase <\/b><span style=\"font-weight: 400;\">will be considered delivered and will not be refunded.<br \/>\n<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4><b>1.4.2. Recovery<\/b><\/h4>\n<p><b>1.4.2.1. Single Classes<\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">If a student cancels a class at least 24 hours in advance, they can<br \/>\nreschedule it according to the <\/span><b>teacher&#8217;s availability<\/b><span style=\"font-weight: 400;\">, finding a convenient time for both parties.<br \/>\n<\/span><\/li>\n<li>Only one class per month can be rescheduled.<\/li>\n<li><span style=\"font-weight: 400;\">If the student does not notify the absence at least 24 hours in advance,<br \/>\nthe class will be considered delivered and cannot be rescheduled.<br \/>\n<\/span><\/li>\n<\/ul>\n<p><b>1.4.2.2. Make-up Classes by Jarcha Espa\u00f1ol<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If for any reason Jarcha Espa\u00f1ol is forced to cancel a class, a new date will be agreed upon with the student to make it up.<\/span><\/p>\n<h4><b>1.4.3. Tardiness<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Classes must start at the scheduled time. If the student is unjustifiably late by <\/span><b>more than 15 minutes,<\/b><span style=\"font-weight: 400;\"> the class will be <\/span><b>canceled <\/b><span style=\"font-weight: 400;\">and no refund will be given. If the delay is <\/span><b>less than 15 minutes<\/b><span style=\"font-weight: 400;\">, the session <\/span><b>will still end<\/b><span style=\"font-weight: 400;\"> at the <\/span><b>agreed time<\/b><span style=\"font-weight: 400;\">, without adding extra time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the <\/span><b>teacher<\/b><span style=\"font-weight: 400;\"> is late, the lost time will be made up at the end of the class or by rescheduling a new class on a date agreed upon with the student.<\/span><\/p>\n<h3><b>1.5. Class Calendar<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">This calendar, which is updated weekly, reflects the school activity of Jarcha Espa\u00f1ol, allowing the student to select the schedule that suits them within the available hours.<\/span><\/p>\n<h3><b>1.6. Non-Teaching Days Calendar<\/b><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">This calendar indicates the days when we do not have class at Jarcha Espa\u00f1ol: local, regional, and national holidays, as well as vacation days at our center.<\/span>[\/vc_column_text][vc_single_image image=&#8221;21049&#8243; img_size=&#8221;full&#8221; title=&#8221;2026&#8243; el_id=&#8221;calendario&#8221;][vc_column_text]<\/p>\n<h2><span style=\"color: #882437;\"><b>2. In-person Spanish for Communities and VigoLingua<\/b><\/span><\/h2>\n<p>&nbsp;<\/p>\n<h3><b>2.1. In-person Spanish for <\/b><b>Communities <\/b><\/h3>\n<p>&nbsp;<\/p>\n<h4><b>2.1.1. Registration, Reservation, and Payment Procedure<\/b><\/h4>\n<p><b>2.1.1.1. Registration<\/b><\/p>\n<p><span style=\"font-weight: 400;\">To enroll in the <\/span><b>In-person Spanish for Groups <\/b><span style=\"font-weight: 400;\">program, the general budget provided by Jarcha Espa\u00f1ol must be completed and signed, and then sent by email to <\/span><a href=\"mailto:info@jarchaespanol.com\"><span style=\"font-weight: 400;\">info@jarchaespanol.com<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>2.1.1.2. Reservation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">To reserve a spot, a deposit of <\/span><b>30%<\/b><span style=\"font-weight: 400;\"> of the fixed amount must be made within <\/span><b>7 days after signing the budget,<\/b><span style=\"font-weight: 400;\"> as a commitment guarantee.<\/span><\/p>\n<p><b>2.1.1.3. Payment<\/b><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"font-weight: 400;\">The remaining amount must be paid no later than <\/span><b>70 days before<\/b><span style=\"font-weight: 400;\"> the start of the course.<\/span><\/li>\n<\/ul>\n<p><\/li>\n<p><\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"font-weight: 400;\">These amounts must be paid by transfer or deposit into the bank account indicated in the budget in favor of Jarcha Espa\u00f1ol.<\/span><\/li>\n<\/ul>\n<p><\/li>\n<p><\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"font-weight: 400;\">No course registration request will be processed without proof of the reservation or payment to the corresponding account.<\/span><\/li>\n<\/ul>\n<p><\/li>\n<p><\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"font-weight: 400;\">Registrations are personal and non-transferable.<\/span><\/li>\n<\/ul>\n<p><\/li>\n<p><\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><b>2.2. VigoLingua<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The sales conditions for the <\/span><span style=\"color: #882437;\"><b>VigoLingua<\/b><\/span><span style=\"font-weight: 400;\"> language immersion course are reflected at <\/span><span style=\"font-weight: 400;\">https:\/\/www.galisacra.com\/regimen-de-anulaciones-cancelaciones\/<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #882437;\"><strong>3. Modification of Terms and Conditions of Sale<\/strong><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p>Jarcha Espa\u00f1ol reserves the right to modify sales conditions, updating any changes on the website.<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #882437;\"><strong>4. Data Protection<\/strong><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p>Information received from users will be treated in accordance with Organic Law 3\/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, or any other Spanish legislation.<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #882437;\"><strong>5. Jurisdiction<\/strong><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p>The general sales conditions and any other matter related to them will be governed by the laws of Spain. Any dispute arising in connection with these general sales conditions will be submitted exclusively to the jurisdiction of Spanish courts.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] 1. Online Spanish and In-person Spanish &nbsp; 1.1. Class Acquisition &nbsp; It is recommended to take the online level test found at the end of each teaching modality to determine the appropriate learning level for the student. Check your Spanish level here: A1 A2 B1 B2 C1 C2 Classes, both online and in-person, must [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_joinchat":[],"footnotes":""},"class_list":["post-5736","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>General conditions of sale - Jarcha Espa\u00f1ol<\/title>\n<meta name=\"description\" content=\"Jarcha Espa\u00f1ol - General conditions of sale - Espa\u00f1ol como Lengua Extranjera. Clases de espa\u00f1ol online. 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