Reservation and Payment
Reservations must be made at least 24 hours in advance.
Online and On-Site Spanish Teaching (ELE)
Before formalizing a reservation, it is essential to take the online level test located at the end of the description of each teaching modality to assign the student the appropriate learning level.
The price includes didactic material in Word, jpg, and pdf formats, as well as multimedia resources.
Cancellation and Rescheduling of Classes
Cancellations of classes, in any type and modality of teaching, must be communicated via email to info@jarchaespanol.com. In this way, you can choose between a 100% refund of the reservation amount or rescheduling the class, provided the teaching calendar allows it. In case of cancellation without a minimum 24-hour notice, rescheduling will not be possible, and no refund will be applied.
Classes are not transferable to other individuals.
Additionally, if for any reason Jarcha Español is compelled to suspend a class, a new date will be proposed for its recovery.
Course Cancellation
In the event of canceling a course, a refund is not possible. Jarcha Español will offer the opportunity to complete the studies later, provided the cancellation notice does not exceed one year.
Courses are not transferable to other individuals.
Punctuality Issues
Classes must begin at the scheduled time. If a student is unjustifiably delayed by more than 15 minutes, the class will be canceled without a refund. If the delay is less than 15 minutes, the session will still end at the agreed-upon time without additional time.
Absences from Classes
Absences from sessions on teaching days do not guarantee makeup classes, depending solely on the teacher’s availability.
Non-teaching days are marked on the school calendar.
Modification of Terms and Conditions of Sale
Jarcha Español reserves the right to modify sales conditions, updating any changes on the website.
Data Protection
Information received from users will be treated in accordance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, or any other Spanish legislation.
Jurisdiction
The general sales conditions and any other matter related to them will be governed by the laws of Spain. Any dispute arising in connection with these general sales conditions will be submitted exclusively to the jurisdiction of Spanish courts.
To book one or more classes (in their various modalities within each section) or an entire course, you must first indicate a preferred schedule that aligns with the available hours on the website’s online calendar and add the selection to the cart.
Next, complete the purchase and make the payment online through the Stripe platform in four steps:
- Fill out a brief form with billing information.
- Review all data.
- Accept the terms and conditions of the website.
- Securely make the payment (“place order”).
At the end of the process, the system will send a confirmation receipt of the transaction. If desired, it can be downloaded from the user account on the website, under the “orders” section, as an invoice.
All prices include VAT.
